Studio Policies

Registration:

Registrations are handled on a first-come, first-served basis. A seat for your child will be reserved in the selected class as soon as we receive a completed registration form and related fees. If a class is full, we will maintain a waitlist and contact you when a spot becomes available. Or, if you prefer, we can refer you to another MYC teacher.

 

Parent Participation:

Parent or caregiver participation is required for all MYC classes. Adult involvement is key to a child’s success in MYC. By participating in class, adults become aware of children’s learning styles, strengths and interests, and are able to guide them during practice time. Previous music education is not required to be a successful guide. However, it is recommended that the same adult participate throughout the entire year to maintain consistency for the child. Please refrain from visiting with other parents during class.

 

Practice:

MYC is more than simply a “music lesson”; it is a commitment to your child’s music education. Students in all MYC classes, except Music Pups and Sunrise, need daily access to a keyboard or piano for practice time. At the beginning of the year, students are asked to practice five minutes a day, five times a week. Practice time should be increased gradually each month. By February, Moonbeam 1 students should be practicing 20 minutes a day five times a week, Sunbeam 1 students should be practicing 15 minutes a day five times a week and Sunshine 1 students should be practicing 10 minutes a day five times a week. Practice time involves a variety of fun exercises including keyboard work, games and hands-on activities such as colouring. As each child is unique, we do not ask families to follow a set practice structure. Instead, we encourage parents to create a practice structure that meets their child’s individual needs. If you have questions about practice time and how to make it fun, please contact your teacher. We are happy to share ideas.

 

Communication:

Your child is important to us! We appreciate you keeping in touch with on a regular basis so we can monitor your child’s progress and provide encouragement and support along the way. Please feel free to contact your teacher about any concerns or struggles you are having. Most problems can be resolved quickly by talking together and finding creative alternatives for your child. Also, please remember to share your child’s interests and achievements. We like to join you in celebrating your child’s successes!

 

Siblings:

Your undivided attention is essential to your child’s success, therefore siblings who are not registered for the class are not permitted to attend. Mothers may bring newborn babies to class, on occasion, if alternate arrangements are unavailable.

 

Punctuality:

Please arrange to arrive for class 5 minutes early each week. We strive to begin and end classes on time, and ask everyone to be considerate of the rest of the class by being punctual. Should you be late, please enter class as quietly as possible so as not to disrupt the lesson.

 

Studio Parking:

Please park on the road (San Juan Avenue or Hillcrest Avenue) and ensure that your vehicle is not obstructing the road, any driveways or bus stops. Please supervise any children carefully if they are near the road and do not allow them to climb on or jump off of the driveway walls.

 

Music Studio:

No food, drinks or gum are permitted in the studio. Coats and shoes should be left neatly in the entrance area. Please supervise your children at all times and ensure that there is no running, jumping, climbing or other kinds of rough play, and do not allow children to go up the stairs inside the entrance. Please keep voices quiet while you wait so as not to disturb other classes. Also, please wash your children’s hands before coming into the music studio.

 

Discipline:

We promote mutual respect and cooperation in order to foster a fun, positive environment for musical learning and self-expression. Some days, a child can be disruptive. Do not worry — it has happened to all of us! If your child exhibits poor behaviour, try talking quietly with him or her to correct the conduct. If your child’s behaviour is disturbing the class, please leave the room. When your child has settled down, simply re-enter class and join back in the lesson.

 

Absences:

If you are unable to attend a class, please try to let your teacher know at least 24 hours in advance. Your teacher will email you a copy of the missed homework sheet and correspond with you about any questions you may have.

 

Class Cancellations:

Classes with insufficient registrations are subject to cancellation, and class dates/times are subject to change. If we need to cancel a class one-day during the year, the teacher will schedule a make-up class at a time that is convenient for most of the students. If you are unable to attend the make-up class, we will refund your lesson fee for the cancelled class or arrange for a private, make-up lesson. No refund will be given or make-up class scheduled for classes cancelled due to circumstances such as poor weather, power outages, etc.

 

Refunds:

Registration fees are non-refundable. Curriculum fees are non-refundable after classes have begun. A $25 processing fee will be charged for NSF cheques.

Music Pups & Sunrise: A refund of lesson fees for classes not yet attended will be given if written cancellation is received before the second class. The lesson fee for the second class will be due. A withdrawal fee, equal to the cost of two lesson fees, is due for cancellations received before the first class. No refund will be given after the second class, or for missed classes.

Sunshine, Sunbeam and Moonbeam Classes: September through December lesson fees are non-refundable. Because these are year-long programs and we cannot “re-fill” your child’s seat after classes have begun, two months’ written notice is required to withdraw from lessons. The lesson fees for those two months are due. No refunds will be given for missed classes.

 

Moving and Transfers:

If you are moving or wish to transfer to another MYC teacher, we will gladly assist you in finding a new teacher.

 

Additional policies for Music Pups and Sunrise classes.
Additional policies for Sunshine, Sunbeam and Moonbeam classes.